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Usage Policy

Updated: 2023-05-06

We want everyone to use our tools safely and responsibly. That's why we've created usage policies that apply to all users of Playlab's models, tools, and services. By following them, you'll ensure that our technology is used for good.

If we discover that your product or usage doesn't follow these policies, we may ask you to make necessary changes. Repeated or serious violations may result in further action, including suspending or terminating your account.

Our policies may change as we learn more about use and abuse of our models, tools and services.

Allowed usage of our models, tools and services

Playlab may only be used for purposes directly supporting education.

Disallowed usage of our models, tools and services

We don't allow the use of our models, tools or services for the following:

  • Illegal activity
    • Playlab prohibits the use of our models, tools, and services for illegal activity.
  • Child Sexual Abuse Material or any content that exploits or harms children
    • We report CSAM to the National Center for Missing and Exploited Children.
  • Generation of hateful, harassing, or violent content
    • Content that expresses, incites, or promotes hate based on identity
    • Content that intends to harass, threaten, or bully an individual
    • Content that promotes or glorifies violence or celebrates the suffering or humiliation of others
  • Generation of malware
    • Content that attempts to generate code that is designed to disrupt, damage, or gain unauthorized access to a computer system.
  • Activity that has high risk of physical harm, including:
    • Weapons development
    • Military and warfare
    • Management or operation of critical infrastructure in energy, transportation, and water
    • Content that promotes, encourages, or depicts acts of self-harm, such as suicide, cutting, and eating disorders
  • Activity that has high risk of economic harm, including:
    • Multi-level marketing
    • Gambling
    • Payday lending
    • Automated determinations of eligibility for credit, employment, educational institutions, or public assistance services
  • Fraudulent or deceptive activity, including:
    • Scams
    • Coordinated inauthentic behavior
    • Plagiarism
    • Academic dishonesty
    • Astroturfing, such as fake grassroots support or fake review generation
    • Disinformation
    • Spam
    • Pseudo-pharmaceuticals
  • Adult content, adult industries, and dating apps, including:
    • Content meant to arouse sexual excitement, such as the description of sexual activity, or that promotes sexual services (excluding sex education and wellness)
    • Erotic chat
    • Pornography
  • Political campaigning or lobbying, by:
    • Generating high volumes of campaign materials
    • Generating campaign materials personalized to or targeted at specific demographics
    • Building conversational or interactive systems such as chatbots that provide information about campaigns or engage in political advocacy or lobbying
    • Building products for political campaigning or lobbying purposes
  • Activity that violates people's privacy, including:
    • Tracking or monitoring an individual without their consent
    • Facial recognition of private individuals
    • Classifying individuals based on protected characteristics
    • Using biometrics for identification or assessment
    • Unlawful collection or disclosure of personal identifiable information or educational, financial, or other protected records
  • Engaging in the unauthorized practice of law, or offering tailored legal advice without a qualified person reviewing the information
    • Playlab's models are not fine-tuned to provide legal advice. You should not rely on our models as a sole source of legal advice.
  • Offering tailored financial advice without a qualified person reviewing the information
    • Playlab's models are not fine-tuned to provide financial advice. You should not rely on our models as a sole source of financial advice.
  • Telling someone that they have or do not have a certain health condition, or providing instructions on how to cure or treat a health condition
    • Playlab's models are not fine-tuned to provide medical information. You should never use our models to provide diagnostic or treatment services for serious medical conditions.
    • Playlab's platforms should not be used to triage or manage life-threatening issues that need immediate attention.
  • High risk government decision-making, including:
    • Law enforcement and criminal justice
    • Migration and asylum

We have further requirements for certain uses of our tools and services:

  1. Consumer-facing uses of our models, tools or services in medical, financial, and legal industries; in news generation or news summarization; and where else warranted, must provide a disclaimer to users informing them that AI is being used and of its potential limitations.
  2. Automated systems (including conversational AI and chatbots) must disclose to users that they are interacting with an AI system. With the exception of chatbots that depict historical public figures, products that simulate another person must either have that person's explicit consent or be clearly labeled as “simulated” or “parody.”
  3. Use of model outputs in livestreams, demonstrations, and research are subject to our Sharing & Publication Policy.

You can use OpenAI's free moderation endpoint and safety best practices to help you keep your app safe.

Platform policy

Subject to the use case restrictions mentioned above, we only allow the integration of our API into products whose primary purpose is use within the education industry. All other uses of our API are prohibited.